30 Day Guarantee
100% Satisfaction Guarantee.
At Erok Designs we believe 100% customer satisfaction is a core aspect of our business model. We want you to purchase your jewellery knowing you will be fully satisfied. In fact, this honest approach to our business model is what’s kept us in business for over 14 years. Rest assured all our items go through a vigorous quality control system before dispatching your order and in line with our honest approach to doing business we publish all the technical specifications of all our items in the product description page including material, weight and dimensions so you know exactly what you are buying.
In the rare event that you are not totally satisfied with your purchase we provide an industry leading no questions asked 30 day money back guarantee on all our items subject to the following conditions.
You may return or exchange your jewellery for up to 30 days from the time you received the goods.
You are responsible for the costs involved with shipping the item back to Erok Designs.
The item must be returned in “as new” condition, in its original packaging and cannot have been worn or used in any way.
So buy with confidence and happy shopping!
For further information please see our refund policy here.